Customer Care Representative - Sweden.

Customer Service Representative

Sweden

So what if you're from Sweden ;) ! If you think globally, are a citizen of the world and have experience in customer service, then our Swedish Client's offer is for you!

What will you be doing?

✓ Every week: planning and visiting Bingo halls throughout the country.

✓ Building strong relationships with Bingo hall staff and customers.

✓ Attracting new customers through promotions.

✓ Knowing the customers, market, and products.

✓ Providing feedback to other departments to improve results.

✓ Supporting Bingo staff with product-related issues, such as problem-solving and doubts.

✓ Conducting short trainings for staff regarding our system and players, when necessary.

✓ Building relationships with customers and Bingo hall staff and managers.

✓ Promoting products in Bingo halls.

✓ When promotions are conducted by Bingo hall staff, you will monitor whether campaigns are being carried out according to the company's plan.

✓ You will participate in marketing meetings.

✓ Communicating technical and operational incidents.

✓ Supporting sales and marketing department activities when necessary.

Who are we looking for?

✓ Required driver's license.

✓ Fluent in English / native speaker of Swedish.

✓ The ideal candidate will be open, friendly, responsible, and proactive.

✓ Well-presented and always maintaining a professional image through appearance.

✓ Polite and focused on consistently providing high levels of customer service.

✓ Team player.

✓ Customer service and marketing experience is a plus.

We value:

✓ Independence, enthusiasm, and willingness to take on challenges.

✓ Ability to work at a fast pace.

✓ Creativity and goal-oriented mindset.

What do we offer?

✓ Work with a British company in the gambling industry, known worldwide for quality, professionalism,

✓ Salary around 32,000-35,000 Swedish kronor

.